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DispatchingFor carriers

Dispatch software for on-demand transport

A request comes in: you need to assign a suitable vehicle, follow the pickup and close the order. That’s how taxis, tow trucks, freight carriers and field crews work.

Kostiantyn Zinevych · Co-founder and CEO

Published 23.10.2026 · 6 min read

The carrier logic: orders like a taxi

  1. The request comes in through the widget on your website, the portal or F-⁠Manager.
  2. The customer sees right away the route, the price and the pickup time.
  3. The system suggests suitable vehicles by type and payload, and the dispatcher assigns a driver.
  4. The driver runs the order in F-⁠Driver: pickup, “Arrived at address”, the trip.
  5. The order is closed in F-⁠Driver, and the dispatcher sees the status right away.
F-Driver: order accepted, pickup timerF-Driver: arrived at address

You can also build simple routes with several stops. But if you run dense deliveries to hundreds of stops within delivery windows, that’s a job for the Distributor package.

What you can run on the Carrier package

Taxis and transfersSending the nearest vehicle, the trip on the map, the whole fleet on one screen.
Tow trucksA call-out with an address goes to available tow trucks: a driver accepts it, or the dispatcher assigns it.
Heavy equipmentWhere each vehicle was sent and where it is now.
Freight and intercityA run with cargo and points A and B, a vehicle matched by type and payload.
Field crewsThe person in charge on site orders a vehicle in F-⁠Manager, without calling the dispatcher.

What the package includes

  • A map of all vehicles in real time.
  • Assigning an order from the portal, and the order is with the driver in F-⁠Driver right away.
  • Order statuses in F-⁠Driver: accepted, arrived, on the way, completed.
  • Geofences: “Arrived” works only at the address.
  • F-⁠Manager for managers and regular customers.
  • An order widget for your website.
  • Your GPS trackers: Wialon, Teltonika, Sinotrack, GT06.
Order card in the Fleetika dispatcher portal

Take your first order today

Connect your vehicles and drivers, and orders from your website go straight to dispatch. 14 days free.

Try for free

Your own order intake

The order widget on your website sends requests straight to dispatch: no calls and no retyping. It can be the basis for an app under your brand, so the customer stays yours, not someone else’s platform’s.

Carrier or Distributor

CarrierDistributor
Who it’s forOrders come in throughout the dayYour own deliveries from a warehouse to many stops
How orders come inWidget, portal, F-⁠ManagerExcel, CRM, API
RoutesOrders like a taxi and simple routesOptimizer built around windows and capacity
SharedPortal, F-⁠Driver, trackersPortal, F-⁠Driver, proof of delivery, trackers

Launch

Usually up to 2 weeks: we connect the vehicles, add the drivers and train the team. You don’t need a credit card for the trial, and your GPS trackers stay.

Questions

Questions on this topic

Didn’t find your answer? Write to us and we’ll reply within one business day.

A system where a request is assigned to a suitable vehicle, the pickup and the trip are visible on the map, and the order is closed in F-⁠Driver.

Try it on your own orders

Start with 14 days free, or we’ll show you the system using your own deliveries as an example.

Try for free

14 days free · No credit card · First route within 24 hours